Framework & General Terms
Player Eligibility & Account Rules
The Mint & Virtual Currencies (Tokenz & Dimenz)
Paid, Promotional & Free Postal Entry Routes
Draw Selection & Live Broadcast Conduct
Prizes, Clearances & Forfeiture Terms
Media Submissions & Copyright Releases
Data Protection & Software Disclaimers
Disclaimers, Liabilities & Indemnities
Electronic Signatures & Dispute Resolution
1.1 Binding Contract: These Terms and Conditions (“Terms”) form a legally binding agreement between you (“the User”, “Player”, “Contestant”) and the Promoter. They govern your use of the website, mobile applications, social media channels and any online or offline services (collectively, "the Platform").
1.2 Acceptance of Terms: By visiting the Platform, registering an account, or entering any competition, you accept these Terms in full. If you do not agree to these Terms, you must immediately cease using the Platform and will not be permitted to access any goods, services, or competitions.
1.3 Framework Priority: These Terms establish the overarching legal framework for the Platform. Individual competitions are subject to specific "Rules of Play" or "Game Rules" published on the individual draw page. In the event of any direct conflict between these general Terms and the specific Rules of Play for a game, the specific Rules of Play shall supersede these Terms.
1.4 Amendments: The Promoter reserves the right to amend these Terms at any time. Any updates will be posted on the Platform and will apply to all interactions and entries made after the date of publication.
2.1 The Promoter: The Platform is owned and operated by MMD 4 Island Ltd (“the Promoter”), a company registered in Ireland under company number 486198, with its registered office at 10 Proudstown Road, Navan, Co. Meath.
2.2 Platform Description: The Promoter operates an internet entertainment and prize game platform, sourcing prizes from global partners. Competitions may be entered 24/7 via the Platform. Associated promotional content, broadcasts, or live competitions may occur at selected times as advertised on the Platform.
2.3 Customer Support: Official player support is accessible via the automated digital assistant on the Platform or through the designated customer care portal. Business and partnership inquiries must be submitted through the dedicated partner channel.
In these Terms, the following definitions apply:
4.1 Public Comments: Comments, usernames and profile images posted by Users on the Platform or associated social media channels may be displayed publicly during live or recorded Shows.
4.2 Moderation Standards: The Promoter reserves the right to monitor, screen, filter, or reject any User-submitted message or comment at its sole discretion. Users are strictly prohibited from posting content that is offensive, defamatory, abusive, unlawful, or otherwise distasteful.
4.3 Intellectual Property Consent: By posting on the Platform or associated channels, the User grants the Promoter an irrevocable, worldwide, royalty-free license to display their comment, username and public profile image within any broadcast or promotional material.
5.1 Age Requirement: Competitions are strictly open only to natural persons aged 18 years or older at the time of entry. By participating, you warrant that you meet this age requirement and have the legal capacity to enter under the laws of your jurisdiction.
5.2 Technical Requirements: To participate, players must possess a valid internet connection and a compatible web browser. Select games or verification processes may require access to a functioning camera or webcam.
5.3 Corporate Exclusions: Employees, directors and immediate family members (including spouses, live-in partners, parents, siblings, children, or any individuals residing within the same household) of the following entities are strictly ineligible to enter or win any Competition:
5.4 Independent Entry: All entries must be made independently by the individual account holder. Syndicates, third-party entries, automated entries and entries submitted via agents or commercial services are strictly prohibited and will be voided.
6.1 Proof of Eligibility: The Promoter reserves the right to demand official proof of identity, age and residential address at any stage (including after a draw has concluded). This may include requests for photographic identification and recent itemised utility bills or bank statements.
6.2 Accuracy of Information: All personal details provided to the Platform must be complete, truthful, accurate and not misleading. The provision of false or alias details will result in immediate disqualification.
6.3 Deadline for Compliance: If a Player fails to provide the requested proof of eligibility within the timeframe specified by the Promoter (or within 14 days if no timeframe is stated), the Promoter reserves the right to disqualify the Player and forfeit any prize award.
6.4 Finality of Decisions: If any dispute arises regarding eligibility, account ownership, or compliance, the decision of the Promoter is final and legally binding. No formal correspondence, appeal, or review process will be entered into.
7.1 Entry Windows: Valid entries are accepted only while a specific Competition or selection window is active. Entries remain live until the prize is won or the selection process for that specific round concludes, as detailed on the individual draw page.
7.2 Technical Failures: The Promoter accepts no responsibility or liability for entries that are lost, delayed, misdirected, corrupted, incomplete, illegible, or unreceived due to technical issues, server downtime, internet connectivity failures, telephone network faults, or human error during submission. Any such entries are invalid.
7.3 Void Entries: Where a Player is found to be in breach of these Terms, the Promoter reserves the right to void their entries, rescind any announced wins and permanently ban the User from the Platform. Void or disqualified entries are strictly non-refundable.
8.1 Finality of Transactions: All cash purchases of entries, product types and virtual currencies on the Platform are final, non-refundable and non-reversible. Payment for any item constitutes an instant digital delivery of that item and holds no guarantee of selection, participation, or a prize win.
8.2 Right of Modification: The Promoter reserves the right to amend, reschedule, or cancel broadcast times, or to withdraw any individual Competition, Prize, or format at its sole discretion. If a Competition is cancelled in its entirety prior to the draw taking place, the Promoter’s liability is strictly limited to providing an entry of equal value into an alternative draw, or issuing a credit to the User's account. No cash refunds or compensation for incidental expenses will be provided.
8.3 Incidental Costs: The Promoter is not liable for any internet service provider (ISP) fees, data roaming charges, mobile network costs, or other incidental expenses incurred by the User while accessing the Platform or participating in a Competition.
8.4 Virtual Currency Financial Provisions: The Platform features three distinct digital product categories: "Games", "Prizes" and "Coins". "Coins" must be purchased via the designated portal on the Website (the "The Mint") and are divided into two distinct virtual currencies:
8.5 Currency Adjustments and Conversion Mechanics:
9.1 Equal Opportunity: All entries—whether submitted via a paid online route, a promotional allocation, or the free postal route—are pooled into the exact same random selection process. Every valid entry has an identical mathematical probability of selection or winning. Only entries submitted through the following official channels will be recognised as valid:
9.2 Paid Online Route: Entries may be purchased directly on the Website (prizino.com) or through the official mobile application. The cost per entry will be clearly displayed on the Specific Draw Page at the time of purchase.
9.3 Free Postal Entry Route: Users may enter any Competition for free by submitting a physical postcard subject to the following strict operational rules:
9.4 Promotional Entry Route: The Promoter may, at its sole discretion, allocate free "Promotional Entries" to specific individuals or contestants.
10.1 Bill Payer Consent: Users must obtain the express permission of the broadband, telephone, mobile, or internet bill payer before entering any Competition or interacting with the Platform.
10.2 Premium Rate Verification: Where entry involves premium rate telecommunications services, the bill payer must be capable of settling the account with the network provider. The Promoter reserves the right to withhold the delivery of any prize until the network operator confirms that the associated transaction charges have been fully settled and cleared.
10.3 Carrier Networks: The Promoter is not responsible for blocks, entry caps, or text message filtering systems imposed by individual mobile networks or telephone operators.
11.1 Jurisdiction of Origin: The Platform is operated from Ireland. Entries submitted from outside Ireland are classified as international entries.
11.2 Legality of Participation: Users may only enter Competitions if it is entirely lawful to do so under the local laws of their country, region, or province of residence. The Promoter makes no warranty that the Platform is appropriate, legal, or available for use outside Ireland. Any entry submitted from a jurisdiction where such promotions are restricted or illegal is strictly void.
12.1 Performance Caps: For live broadcast formats or interactive game shows, players are limited to a maximum of two (2) gameplay appearances per scheduled show. Because automated systems may not be technically capable of blocking rapid, successive entry attempts, any entry fees charged for attempts exceeding this cap are non-refundable.
12.2 Right of Refusal and Barring: The Promoter reserves the right to close entry windows, refuse entries, or deny prizes to any individual who, in the Promoter's sole opinion:
12.3 Competition Timelines: Competitions open and close at the precise dates and times advertised on the Platform. Once the entry window expires, public entry is locked and the selection pool is frozen to facilitate the random draw process.
12.4 Broadcast Cancellation: The Promoter may cancel all or any part of a scheduled Show or live stream without incurring liability to players or viewers. The Promoter is under no legal obligation to broadcast any specific episode, stream, or recorded segment in which a User has appeared or participated.
13.1 Random Allocation: The Promoter utilises legally binding, auditable selection methods to ensure absolute fairness of outcome for all participants. Depending on the format of the Competition, one of the following systems will be deployed:
13.2 Equal Treatment of Entries: Both selection methods treat paid online entries, promotional entries and validated free postal entries with exact mathematical equality.
14.1 Separate Contestant Agreement: If an entry is purchased or submitted for a Competition that involves an active live broadcast, video stream, or personal appearance component, the User must review and execute a separate, legally binding Contestant Agreement at the time of entry.
14.2 Structure of Play: Interactive competitions may feature solo or group participation formats at the absolute discretion of the Promoter, as detailed on the Specific Draw Page.
14.3 Screening and On-Air Preparation: If a User’s entry is randomly selected for a potential live broadcast or game show appearance, the selection does not guarantee an on-air slot.
15.1 Broad Category Rules: The Promoter hosts various digital gameplay and instant-win formats on the Platform. The specific operational rules, win criteria, entry costs and required currency types for each game are detailed on its specific game portal.
15.2 Virtual Currencies and System Tokenomics:
15.3 Skill and Trivia-Based Digital Games: Where a digital game requires the resolution of a question, puzzle, or riddle to validate an Entry, the User must submit the correct answer within the designated interface parameters. Failure to answer correctly will result in a failed entry and any entry fees or Tokens spent are non-refundable.
15.4 Pre-Draw and Instant-Win Mechanics: Certain digital games may utilise a pre-conducted, True-Random certified draw system where winning codes or outcomes are generated securely prior to gameplay.
15.5 Meta Reward Layer (Prizino Reward points) (‘PR’): Completely separate from Tokenz and Dimenz, the Platform deploys a non-monetary gamification metric known as Prizino Reward points. PR are accumulated passively based on platform interaction, account longevity, or achievement thresholds. Reward Points carry zero cash value, cannot be liquidated and cannot be traded between users. Reward Points can be spent exclusively to unlock specific user milestones, loyalty perks and designated "Bonus Entries" into promotional draws as configured by the Promoter.
15.5.1 Right of Modification and Discontinuance: The Promoter explicitly reserves the right to manage, regulate, restructure, audit, or permanently discontinue the Prizino Reward Points loyalty architecture (or any associated bonus entries, milestones and perks) at any time. The Promoter may reset, alter the accrual rates, or invalidate active point tracking metrics at its sole discretion without any administrative obligation, compensation, or financial liability owed to the User. Reward Points do not constitute property, hold no vested rights and expire immediately upon account termination or feature deactivation.
16.1 Video Connection Requirements: If a Player is randomly selected to participate in a live-streamed or broadcast format, they must connect remotely via a secure, high-definition video and audio link as directed by the production team.
16.2 Time-Sensitive Invitations: Selected entrants will be given a strictly enforced, limited timeframe to respond to a live participation invite. If a Player fails to respond, connect, or pass the production screening within the designated window, their slot will be permanently forfeited and the Promoter may select an alternative Player without liability.
16.3 On-Air Gameplay Rules: During a live broadcast, the following standard gameplay rules apply unless otherwise stated on the Specific Draw Page:
16.4 Strict Broadcast Conduct Standards: When appearing on a live video stream or broadcast, the Player must maintain strict professional decorum. The Player must remain fully clothed, ensure their entire face is clearly visible on-screen and ensure their background environment is appropriate. The Player is strictly prohibited from:
16.5 Immediate Disconnection Right: The Promoter reserves the absolute right to immediately disconnect any Player from a live broadcast if they breach the conduct standards in Clause 16.4. In such an event, the Player’s entry is void, any potential prize winnings are permanently forfeited and the Promoter may permanently ban the User from the Platform.
17.1 User Connectivity Burden: It is the sole responsibility of the User to ensure they possess a stable, secure and high-speed internet or telecommunications connection during any gameplay or live broadcast.
17.2 Network and Server Disruption: The Promoter, its technicians and producers accept no liability or responsibility whatsoever for audio-visual dropouts, lag, technical failures, server disconnections, or phone line disruptions experienced by the User.
17.3 Force Majeure and Interruption: If a Player's live gameplay is interrupted, disturbed, or terminated due to technical issues or any other circumstances beyond the reasonable control of the Promoter, the Promoter reserves the right to terminate that segment and randomly select another Player. The Promoter will incur no liability, debt, or obligation to compensate the interrupted Player.
18.1 No Commercial Consideration: The User warrants and represents that they have not received and will not receive, any monetary payment, financial kickback, or valuable consideration from any third party in connection with their appearance, participation, or contribution to any Show or Competition.
18.2 Prohibition on Product Placement: The User must not authorise any agent or third party to arrange product placement or covert marketing on their behalf. The User agrees to notify the Promoter immediately if any entity attempts to persuade or bribe them into making a commercial mention on-air.
18.3 Breaches and Penalties: Any breach of this commercial integrity clause will result in immediate disqualification, permanent account banning and the forfeiture of all entries and prizes. The Promoter reserves the right to pursue civil damages for any regulatory fines or broadcast code violations caused by the User's unauthorised commercial conduct.
19.1 Verification Condition Precedent: A User shall only be deemed an official winner and entitled to a Prize if they have fully complied with all Entry requirements, met all eligibility criteria and played the Competition fairly and in accordance with these Terms. The decision of the Promoter regarding the validity of any gameplay, answers, or skill demonstrated is absolute, final and binding.
19.2 Winner Intake Post-Draw: Following a successful win or the conclusion of a live broadcast selection, the winning contestant may be transferred to a compliance officer or disconnected to be contacted via their registered account details.
19.3 Publicity and Marketing Consent: To maintain public transparency and satisfy advertising regulations, the Promoter is required to demonstrate that prizes have been genuinely awarded.
19.4 Status of Non-Winning Entrants: Once a Competition closes and a winner is verified, all other entries for that specific draw expire and hold no residual value. Non-winning contestants receive no compensation and may purchase or submit new entries for active future Competitions.
20.1 As-Advertised Clause: All Prizes are awarded strictly as described and illustrated on the Specific Draw Page or as announced by the presenter during a live Show. Prizes are non-transferable, non-negotiable and cannot be exchanged, assigned, or sold to any third party.
20.2 Promoter’s Substitution Right: The Promoter reserves the right, at its absolute discretion, to substitute any advertised Prize with an alternative prize of equivalent or greater retail value, or to offer the cash value equivalent, if the original Prize becomes unavailable due to circumstances beyond the Promoter's reasonable control (including manufacturing delays, supply chain failures, or model discontinuations).
20.3 Cash Prize Disbursements: Cash prizes will be distributed exclusively via electronic funds transfer (BACS/SEPA) or secure bank draft made payable directly to the verified legal name of the registered account holder.
20.4 Tax and Regulatory Liability: The winner bears sole and exclusive responsibility for declaring, reporting and paying any and all national, local, or international taxes, levies, or duties arising from the receipt of the Prize. The Promoter accepts no liability for the winner’s personal tax obligations.
20.5 Contract Formation and the Obligation to Sell
Nothing displayed on the Platform or within the Dimenz redemption inventory constitutes a legally binding offer to sell by the Promoter. Any digital transaction request, token spend, or order placed by a User constitutes a unilateral offer to the Promoter to acquire the item.
20.6 Strict Physical Product Marketplace Limits
To ensure fair distribution and availability across the community, all physical items, goods and redemptions available via Dimenz or direct purchase are strictly limited to a maximum of one (1) unique item per Prizino account, per individual person.
20.7 Transfer of Legal Ownership and Title
Legal ownership and title of any physical product or prize will only transfer to the User at the exact moment of successful physical delivery to their registered address. Prior to successful delivery, the item remains the exclusive, unconditioned property of the third-party Prizino Partner or supplier responsible for dispatching the asset. The Promoter assumes zero property liability or custodian risks for items in transit.
21.1 Cash Fulfilment Windows: The Promoter will endeavour to process and dispatch cash prizes within sixty (60) business days from the date the winner’s eligibility and identity are fully verified.
21.2 Physical and Special Prize Windows: Fulfilment of physical goods, vehicles, custom merchandise, or specialised items may take between thirty (30) and one hundred and eighty (180) calendar days from the date of verification, depending on third-party supplier availability and logistical constraints.
21.3 Exemption from Timelines: The fulfilment timelines outlined in Clauses 21.1 and 21.2 shall immediately cease to apply if:
22.1 Prohibited Automation and Exploitation: Users are strictly prohibited from utilising any hardware, software, script, or automated tool designed to manipulate the Platform, bypass website entry screens, auto-fill forms, or artificially accelerate entry submissions.
22.2 Right to Refuse and Claw Back: The Promoter reserves the absolute right to refuse to distribute a Prize, invalidate a win, or legally seek the full recovery/clawback of an awarded Prize (or its cash equivalent) if the User has engaged in:
22.3 Misconduct and On-Site Bans: The Promoter may immediately disqualify a participant and permanently terminate their account if they exhibit unlawful conduct, threaten or harass production personnel or other players, engage in violent behaviour, or intentionally disrupt the operational flow of a live broadcast or physical event.
23.1 Tracing Efforts: If a Player is announced as a winner but cannot be successfully contacted after reasonable attempts have been made by the Promoter via the registered email and telephone number provided, a strict forfeiture window applies.
23.2 Forfeiture Window: The winner must formally claim their Prize and complete all requested identity verifications within fourteen (14) calendar days (unless a different duration is explicitly stated on the Specific Draw Page) from the date of the first notification attempt.
23.3 Disposal of Forfeited Prizes: If a winner fails to claim the Prize, refuses the Prize, or cannot be traced within the designated window, they completely and irrevocably forfeit all rights to the Prize. The Promoter reserves the right to:
23.4 Communication Failure Disclaimer: The Promoter accepts no liability or responsibility for winning notifications that fail to deliver due to user-side spam filters, incorrect contact details, full email inboxes, network dropouts, or disconnected telephone lines.
24.1 Scope of Interactive Services: The Platform or associated Shows may feature interactive, non-gaming services, including audience voting, call-in discussion segments, or public opinion polls. Participation in these modules is voluntary and subject to on-screen or web interface cues.
24.2 Audience Call-In and Phone-In Protocols:
24.3 Public Voting Frameworks:
25.1 Licensing of User-Generated Content: By uploading, texting, or transmitting any multimedia content (including photographs, video clips, voice notes, audio files, or text submissions) to the Platform or associated social media channels, the User grants the Promoter and its corporate assignees an irrevocable, non-exclusive, royalty-free, sub-licensable, worldwide license in perpetuity to broadcast, stream, host, print, edit, adapt and commercially exploit the media in any form, layout, or marketplace now existing or developed in the future.
25.2 Copyright Warranties: The User represents and warrants that they are the sole, exclusive legal owner of the intellectual property rights and copyright of the submitted media. Users must only upload imagery or recordings captured by themselves.
25.3 Third-Party Rights and Privacy Clearances:
26.1 Personal Responsibility: The User accepts sole, exclusive responsibility and legal liability for the personal consequences of any statements made, actions taken, or behaviours exhibited while participating in a live broadcast or digital interaction on the Platform.
26.2 Comprehensive Media Release: The User hereby grants MMD 4 Island Ltd., its photographic/videographic technicians, producers, licensees and legal representatives the absolute, irrevocable and unconditioned permission to capture, record, stream, alter and reproduce their likeness, portrait, digital file, voice, name and biographical information. This includes the unconditioned right to utilise composite, edited, or digitally modified representations for commercial marketing, brand advertising, website display, corporate trade and broadcast purposes.
26.3 Waiver of Approval and Moral Rights:
27.1 External Connectivity Distortions: The transmission of media submissions, interactive texts, or MMS entries may be delayed or corrupted by infrastructural factors outside the reasonable control of the Promoter.
27.2 Rejection of Corrupted Files: The Promoter accepts no liability or administrative obligation for media submissions that fail to transmit, arrive corrupted, are unreadable by production equipment, or remain incomplete. The Promoter provides no operational guarantee of continuous MMS, API, or data server uptime during promotional campaigns.
28.1 General Exclusion of Loss: To the maximum extent permitted by applicable law, the Promoter, its directors, employees, contractors and third-party suppliers accept no liability for any direct, indirect, incidental, punitive, or consequential loss, financial damage, or mental distress arising from a User's interactive submissions or media participation.
28.2 Strict Statutory Carve-Out: Nothing in these Terms shall limit or exclude the Promoter’s liability for death or personal injury resulting directly from its verified gross negligence, fraudulent misrepresentation, or any other liability that cannot be legally excluded under Irish and European consumer protection frameworks.
28.3 Financial Liability Cap: Subject strictly to Clause 28.2, the Promoter’s maximum aggregate financial liability to a User in any event, dispute, or lawsuit arising from media submissions or interaction is capped at the exact financial sum paid by the User and received by the Promoter specifically for that single interactive submission.
29.1 Compliance and Administration: Personal data transmitted during media uploads, call-ins, or interactive voting will be stored and processed by the Promoter and its designated technology contractors strictly to manage the promotion, verify identities and facilitate broadcast scheduling.
29.2 Law Enforcement and Telecommunication Disclosure: The Promoter reserves the right to disclose the User’s personal data, telephone numbers, IP logs and submission records to telecommunication providers, the national police (An Garda Síochána), or relevant statutory regulators (such as ComReg or Coimisiún na Meán) if requested during an investigation into consumer billing fraud, abusive network behaviour, or suspected unlawful activity.
29.3 Statistical Analytics: Aggregate, completely anonymised user telemetry and interactive data may be retained for commercial market research, system performance calibration and platform design updates.
30.1 No Endorsement: The Platform may display hyperlinks to external websites, micro-sites, or digital resources operated by third parties, including advertisers or corporate sponsors. These links are provided strictly as an administrative convenience to Users. The inclusion of any hyperlink does not constitute an endorsement, recommendation, or validation by the Promoter of the content, goods, or services hosted on those external destinations.
30.2 Risk Allocation: Accessing, viewing, or interacting with third-party web links is executed entirely at the User's own risk. The Promoter makes no representations, covenants, or warranties regarding the legality, ownership, security, or accuracy of external domains.
30.3 Policy Variations: The User acknowledges that the Promoter exercises no operational control over external platforms. Upon leaving the Website via a third-party link, the User immediately becomes subject to the individual terms of service, cookie protocols and privacy policies governing those respective external resources.
31.1 Network Capacity and Congestion: Neither the Promoter nor its technical subcontractors shall be held legally responsible or financially liable for communication line faults, digital drops, transmission delays, or cellular network congestion. If traffic spikes or data packet drops prevent an Entry from being successfully registered or timed within the Promoter's databases, the entry is void and the Promoter reserves the right to select alternative players without liability.
31.2 Stream Latency Notice: Users are explicitly notified that accessing a live-streamed Competition or Show via internet broadband on the Website is subject to unavoidable digital processing delays. This latency typically averages between one (1) and five (5) seconds (and may be higher depending on the User's internet service provider, cellular bandwidth, or hardware configuration). Users acknowledge that on-screen graphics or count-down timers may lag behind real-time studio operations and the timeframes registered on the Promoter’s servers shall remain the sole, binding metric for gameplay.
31.3 Calling Line Identification (CLI) Requirements: The Platform’s entry verification, security filtering and automated daily entry capping systems rely on detecting the User's Calling Line Identification (CLI) or Caller ID.
31.4 Quality Control Recordings: The Promoter reserves the right to record, log and archive telephone calls, interactive video connections and digital message logs. These recordings are maintained for entry verification audits, customer care troubleshooting, regulatory compliance and staff training purposes.
32.1 Confidentiality Obligation: As a strict condition of eligibility, the User agrees to maintain absolute confidentiality regarding any non-public data, production formats, or corporate trade secrets learned as a result of their participation in a Competition or Show.
32.2 Scope of Show Information: This confidentiality restriction applies to all "Show Information," which explicitly includes but is not limited to: individual details about other contestants, studio set designs, production mechanics, quiz solutions and the pre-recorded outcomes or winners of any Competition prior to its official public broadcast by the Promoter.
32.3 Remedies for Breach: Users are strictly prohibited from leaking, publishing, or discussing Show Information on social media platforms, public forums, or with news outlets. Any breach of this confidentiality clause will trigger immediate disqualification, permanent account termination, forfeiture of all prizes and entitles the Promoter to seek injunctive relief and full financial damages for any compromised broadcast value.
33.1 General Exclusion of Consequential Loss: To the maximum extent permissible under applicable law, under no circumstances shall the Promoter, its corporate parents, subsidiaries, directors, suppliers, or marketing agents be held liable for any indirect, special, incidental, punitive, or consequential damages. This comprehensive exclusion includes, without limitation, any loss of potential business profits, loss of transactional use, corruption of user data, degradation of commercial goodwill, or the administrative cost of procuring substitute services.
33.2 Force Majeure and Infrastructure Failures: The Promoter excludes all warranties, express or implied, regarding the continuous operation of any Show, Competition, or Prize distribution. The Promoter will not be held liable for losses or draw cancellations caused directly or indirectly by:
33.3 Security Disclaimer: While the Promoter deploys industry-standard protocols to ensure that the Website, recording apparatus and media distribution pathways are clean and stable, it cannot and does not guarantee that the Platform will remain permanently free from malware, system errors, or malicious digital components.
33.4 User Indemnity Obligation: The User agrees to fully indemnify, defend and hold harmless the Promoter, its executives and corporate partners against any and all legal liabilities, operational damages, third-party claims, regulatory fines and administrative costs (including reasonable legal fees) arising directly from the User's misuse of the Website, misconduct during a Show, or a material breach of these Terms and Conditions.
33.5 Technical Log Autocracy: The Promoter explicitly reserves the right to exclude any Player from any active draw. In the event of a dispute regarding entry timing, transaction status, or winning criteria, the Promoter shall rely exclusively on its internal technical logs and secure computer records to formulate a final determination.
33.6 Irish Statutory Rights Carve-Out: Nothing contained within these Terms and Conditions shall narrow, exclude, limit, or otherwise negatively impact a consumer's non-excludable statutory rights under Irish law, including the Consumer Rights Act. In the event that any single clause within these Terms is deemed invalid or unenforceable by an Irish court of competent jurisdiction, that specific provision shall be severed and the remaining clauses shall continue in full legal force and effect.
34.1 Editorial Accuracy: All Competition questions, riddles, or trivia criteria are researched thoroughly prior to a draw or show broadcast and are deemed correct at the time of compilation or recording. The solutions and operational decisions made by the Promoter’s production team at the time of filming or digital adjudication are absolute, final and legally binding on all participants.
34.2 Non-Disclosure of Methods: The Promoter is under no statutory or contractual obligation to publish, release, or explain internal data models, background research notes, or calculation methods relating to game solutions, other than the brief explanatory data provided on-air or on the Platform interface at the conclusion of a Competition. Any supplementary disclosures are executed entirely at the Promoter's sole discretion.
35.1 Written Equivalent Status: All interactions, notifications and transactions executed on the Platform constitute electronic communications. When you interact with the Promoter via the Website, mobile applications, email, or official social media streams, you agree that such electronic notices, disclosures, terms and agreements satisfy any legal requirement that a communication be executed "in writing." They hold the identical force, validity and legal effect as physical paper records signed by hand.
35.2 Binding Digital Signatures: You acknowledge and agree that by clicking on any user interface link or button labelled "SUBMIT", "DOWNLOAD", "I ACCEPT", "PURCHASE", "GET", or any similar functional equivalent on the Platform, you are executing a legally binding electronic signature. By doing so, you enter into a valid, enforceable contract and express an unconditioned intent to be bound by these Terms and any integrated hyperlinks.
35.3 Statutory E-Commerce Compliance: Pursuant to the provisions of the Irish Electronic Commerce Act 2000, you explicitly agree to the use of electronic signatures, digital contracts, automated order receipts and the electronic delivery of statutory notices, policy updates and transaction summaries.
35.4 Waiver of Original Document Requirements: To the maximum extent permitted by law, you hereby waive any statutory rights or local requirements under any jurisdiction that mandate an original physical signature, handwritten paper document retention, or the physical delivery of non-electronic records as a prerequisite for commercial validation.
36.1 Data Subscription Warranty: You warrant that all contact information supplied to the Promoter—including your postal delivery address, email coordinates, landline number and mobile phone profile—is complete, current and true. You explicitly verify that you are the lawful network subscriber or authorised primary user of any telephone number provided to the Platform.
36.2 Express Communications Consent: By voluntarily supplying your telephone number and email address to the Promoter, you grant your express operational consent to be contacted by the Promoter (or its authorised collection and customer support partners). This consent permits the transmission of communications regarding:
36.3 Transmission Formats: The contact methods permitted under this consent include automated email servers, pre-recorded voice messages, synthetic voice engines and automated text messaging (SMS) platforms. These notifications may be issued even if your telephone profile is registered on a local or national "Do Not Call" registry. Any data transmission or carrier roaming fees levied by your telecommunications provider remain your exclusive financial liability.
36.4 Contact Trailing and Updates: The Promoter may update your account contact map using data lawfully extracted through administrative skip-tracing or public registries if your primary data becomes inactive. You agree to provide the Promoter with written notification within thirty (30) calendar days of any change to your contact profile by emailing Prizino.com/Care or writing directly to the Promoter’s registered corporate office.
36.5 Non-Conditional Consent: For the avoidance of doubt, providing consent for automated marketing text messages or promotional voice calls is not a mandatory condition for purchasing entries or participating in a Competition on the Platform. Marketing consents can be revoked at any time via the opt-out mechanisms detailed in Clause 30.5.
37.1 Discretionary Interruption Right: The Promoter reserves the absolute right, at its sole discretion and at any moment, to suspend, terminate, or restrict the operation of the Platform, or to block an individual User’s access profile, without prior notification or administrative delay, for any operational reason the Promoter deems appropriate.
37.2 Release of Interruption Liability: The Promoter, its engineers and suppliers shall incur no legal liability or financial obligation to the User or any third-party claimant for the direct or indirect consequences of an account termination or Platform service suspension.
37.3 Survival of Protective Clauses: In the event that your user account is terminated, your access to the Platform is revoked, or the Website ceases operations permanently, all core provisions of these Terms designed to protect the Promoter’s enterprise shall fully survive the contract termination. These surviving terms explicitly include, without limitation:
38.1 Initial Good-Faith Resolution: In the event of any dispute, claim, controversy, or grievance arising out of or relating to your account, your use of the Platform, or these Terms and Conditions (a "Claim"), you agree to first provide the Promoter with an opportunity to resolve the issue informally.
38.2 Small Claims Exception: As an exception to any formal dispute proceedings, both the User and the Promoter retain an absolute right to pursue any qualifying dispute within the jurisdiction of the Irish Small Claims Court (or the local equivalent consumer claims tribunal in your jurisdiction of residence), provided the claim proceeds strictly on an individual, non-class basis.
38.3 Voluntary Binding Arbitration: Where a Claim cannot be resolved through informal negotiations or a small claims procedure, the parties may mutually agree in writing to submit the matter to final and binding confidential arbitration.
38.4 Strict Limitation Window: To the maximum extent permitted by applicable law, any formal dispute or arbitration proceeding arising out of a Claim must be initiated within one (1) year from the date the cause of action first arose (inclusive of the 60-day informal negotiation period). Any proceeding initiated after this one-year period shall be permanently and legally barred.
38.5 Allocation of Arbitration Costs:
38.6 Written Opinion Requirement: Any formal award rendered by the arbitrator must be issued alongside a detailed written opinion outlining the factual findings and legal conclusions. The award shall be final and legally binding, subject only to the very limited rights of appeal or review permitted under the Arbitration Act 2010.
39.1 Individual Capacity Only: YOU AND THE PROMOTER AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY and NOT AS A PLAINTIFF, REPRESENTATIVE, OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, REPRESENTATIVE PROCEEDING, OR MULTI-PARTY CONSOLIDATION.
39.2 No Consolidation: Unless explicitly agreed to in writing by all involved parties, an arbitrator or court may not consolidate the claims of more than one individual and may not preside over or authorise any form of a representative or class proceeding.
39.3 Individualised Relief: The arbitrator or court may award injunctive, declaratory, or monetary relief only in favour of the specific individual party seeking relief and strictly to the extent necessary to provide the relief warranted by that party’s verified individual claim. No relief awarded may impact, alter, or extend to other customers or platform users.
39.4 Severability of Waiver: If a court of competent jurisdiction determines that applicable statutory law or European consumer directives preclude the enforcement of any of the class-action limitations outlined in this Section as to a particular remedy or claim, then that specific remedy or claim (and only that claim) must be severed from these proceedings and brought before a court, while all remaining individual claims continue to be governed by these Terms.
40.1 Exclusive Forum Selection: You agree that any legal controversy, lawsuit, or judicial challenge excluded from the informal dispute resolution procedures or class action waivers outlined in these Terms (other than an individual small-claims action filed in the Irish Small Claims Court) must be filed strictly and exclusively in the national courts of Ireland.
40.2 Consent to Jurisdiction: Both the User and the Promoter hereby irrevocably and unconditionally consent and submit to the exclusive personal jurisdiction and geographic venue of the Irish courts for the litigation of any such legal controversy.
41.1 Prevention of Irreparable Injury: You acknowledge that a breach or threatened breach by you of these Terms—specifically regarding the confidentiality provisions in Clause 35 or the intellectual property protections in Clause 49—will cause immediate, irreparable harm to the Promoter that cannot be adequately compensated by monetary damages alone.
41.2 Promoter Right to Injunction: In the event of a breach or threatened breach, the Promoter shall be entitled to seek an immediate injunction, specific performance order, or other equitable relief restraining such breach from a court of competent jurisdiction without the necessity of proving actual damages. Nothing in these Terms shall prohibit the Promoter from simultaneously pursuing any other legal remedies, including the recovery of monetary damages and legal fees.
42.1 Unilateral Revision Rights: The Promoter reserves the right, at its absolute discretion, to update, alter, or modify these master Terms and Conditions at any time. Any changes will become effective immediately upon being published on the Website.
42.2 User Review Burden: The Promoter is not required to issue individual notifications to Users regarding structural term updates. Your continued use of the Platform or entry into a Competition following the publication of an updated text block constitutes your explicit acceptance of the revised Terms. Users are advised to review this page periodically to audit the active text.
43.1 Commitment to Intellectual Property: The Promoter respects the intellectual property and creative copyrights of third parties. The Promoter reserves the right to immediately remove any user-generated content, photographs, videos, or text entries that appear to violate third-party rights and may permanently terminate the account access of repeat infringers.
43.2 Takedown Notice Protocol: If you believe in good faith that any multimedia file, text copy, or asset hosted on the Platform infringes a copyright owned by you or a party you legally represent, you must submit a written Takedown Notice to the Promoter via prizino.com containing:
44.1 Ethical Sourcing Aspirations: The Promoter strives to maintain high corporate standards, ethical workplace practices and transparent partner relationships throughout its global supply chain.
44.2 Non-Exploitation Policy: The Promoter is strictly opposed to animal testing and seeks to eliminate it completely from its prize sourcing frameworks. Furthermore, the Promoter operates strictly as an equal opportunity employer across all corporate, marketing and broadcast production departments.
45.1 Assignability: The Promoter may freely assign, delegate, transfer, or subcontract any or all of its corporate rights, assets, or administrative obligations under these Terms to any subsidiary, parent company, or third-party entity at its sole discretion without requiring the User’s consent. The User may not assign or transfer their platform account or entry rights to any third party.
45.2 Survival of Obligations: Any representations, warranties, model releases and indemnification obligations undertaken by the User within these Terms shall fully survive the deletion of their account, the termination of their relationship with the Platform, or the total operational closure of the Website.
45.3 No Waiver Clause: Any failure or administrative delay by the Promoter in enforcing a strict right or legal remedy outlined in these Terms shall not be construed as a waiver of that provision. It will not restrict the Promoter’s right to subsequently enforce that exact right or remedy at a later date. To be legally valid, any waiver of a term by the Promoter must be drafted explicitly in writing by an authorised executive director.
45.4 Entire Agreement: These master Terms and Conditions constitute the entire legal agreement between the User and the Promoter. They completely supersede any prior terms, verbal promises, promotional advertisements, or written correspondence previously issued by the Promoter.
45.5 Governing Law: These Terms, their interpretation and any non-contractual obligations or claims arising out of or in connection with them shall be governed exclusively by and construed in accordance with, the laws of Ireland.
46.1 Absolute Ownership: All intellectual property rights, data layers, proprietary scripts, logos, interface graphics, video streams, audio mixes and artistic assets generated as a result of a Competition or Show are the exclusive property of the Promoter. All materials hosted on the Platform are protected under national and international copyright law, trademark law and database protection statutes.
46.2 Restricted User License: Users are granted a limited, personal, non-transferable, revocable license to access and view the Platform content strictly to participate in active Competitions in accordance with these Terms. Any other commercial exploitation, extraction, or scraping of the Platform material is strictly prohibited.
46.3 Prohibition on Software Modification: The User is strictly prohibited from executing, attempting to execute, or facilitating any third-party action designed to:
46.4 Trademark and Attribution Notice: © 2026, Prizino. "Prizino" is a registered trademark of MMD 4 Island Ltd. All rights reserved. Any external third-party vehicle brands, retail product names, commercial logos, or hotel trademarks featured on the Platform are the exclusive property of their respective owners. Their inclusion on the Platform is executed strictly for illustrative or prize description purposes and does not imply an official commercial endorsement, corporate sponsorship, or affiliate relationship between the Promoter and those trademark owners.
By submitting this form, you agree to Prizino Legal